Returns & Exchanges

At SINGER, we want you to be completely satisfied with your home appliances and sewing equipment. If your purchase doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, including all accessories, manuals, and protective padding to ensure safe transit.

• 3.
  Ship the Item

  Attach the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned equipment, your refund will be processed to your original payment method within 7-10 business days.